Privacy Policy for CAREERONTRACK AI

Introduction

At CAREERONTRACK AI (referred to as "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect personal data when you visit our website, interact with our applications, or use our services (collectively, the “Services”). Our goal is to ensure transparency in how we handle your information and safeguard your privacy.

This Privacy Policy applies to all users globally, including individuals in the European Economic Area (EEA), the United Kingdom, Switzerland, and other jurisdictions. We comply with global privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Personal Information We Collect

We collect various types of personal information from you depending on how you interact with our Services. This data includes:

• Information You Provide Directly:
  • Account Information: When you create an account with CAREERONTRACK AI, we collect your name, email address, contact information, account credentials, and payment details, if applicable. This is necessary for account management and billing purposes.
  • Profile and Career Data: As part of our Services, we may collect information about your career preferences, resume, educational background, employment history, and skills. This information helps us provide personalized career advice and recommendations.
  • Communication Information: When you contact our support team or communicate with us through our Services, we collect your name, contact information, and the content of your messages.
  • Survey and Feedback Information: We may collect information when you participate in surveys, events, or provide feedback on our Services.
  • Social Media Information: If you engage with us on social media (such as Instagram, LinkedIn, or Twitter), we collect information you choose to provide (e.g., comments, likes) as well as analytics related to your social media interactions.
• Automatically Collected Information:
  • Log Data: When you use our Services, we automatically collect log data, including your Internet Protocol (IP) address, browser type, operating system, referral URLs, and date and time of access.
  • Usage Data: We track how you interact with our Services, including pages you visit, features you use, and the duration of your sessions. This helps us understand user behavior and improve our platform.
  • Device Information: We collect data about your device, such as device name, operating system, device identifiers, and browser type.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track usage, and personalize content. You can adjust your browser settings to refuse cookies, but this may impact the functionality of certain parts of our Services. For more information, visit All About Cookies.
  • Analytics Data: We use analytics tools to gather information about your interaction with our Services. This data helps us identify trends, improve user experiences, and develop new features.

2. How We Use Personal Information

We use your personal information for the following purposes:

• Providing Services: To deliver personalized career insights, job market analysis, interview preparation, and AI-powered recommendations.
• Improving Our Services: We analyze user interactions to enhance features, troubleshoot technical issues, and improve overall user experience.
• Communication: To send important updates regarding your account, respond to inquiries, or share news about features and offers relevant to your career development.
• Marketing and Promotions: We may send marketing communications based on your preferences. You can opt-out of receiving these communications at any time by adjusting your settings or clicking the unsubscribe link.
• Research and Development: To conduct research on job market trends, skill gaps, and employment patterns that can help us refine our Services and better meet user needs.
• Fraud Prevention and Security: We use data to protect against fraud, unauthorized access, and ensure the integrity of our systems.
• Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, or enforce our agreements.

3. How We Share Personal Information

We may share your information in the following ways:

• Service Providers: We work with third-party vendors, such as cloud hosting, customer support, and payment processors, to help deliver our Services. These providers have access to your data only for purposes of performing specific tasks on our behalf and are obligated to protect your data.
• Business Transfers: If CAREERONTRACK AI undergoes a merger, acquisition, or other corporate transaction, your information may be transferred as part of that transaction. We will notify you of any changes in data ownership.
• Legal Requirements: We may disclose your data to comply with legal obligations, such as responding to subpoenas or law enforcement requests, or to protect the rights, safety, or property of our company, users, or others.
• Aggregated or Anonymized Data: We may share aggregated or anonymized data (data that cannot be used to identify you) with third parties for purposes such as market analysis, research, and advertising.
• Affiliates: We may share personal information with our affiliates to improve the Services and ensure compliance with global regulations.

4. Your Rights and Choices

Depending on where you live, you may have certain legal rights regarding your personal data:

• Access and Rectification: You have the right to request access to your personal information, as well as correct or update any inaccuracies.
• Deletion: You can request the deletion of your personal data, subject to certain limitations (such as our legal obligations or legitimate interests).
• Portability: In some cases, you may request that we transfer your data to another service provider or give you a copy of your data in a structured, machine-readable format.
• Restriction of Processing: You may have the right to restrict or object to certain processing activities, particularly when we process your data based on legitimate interests.
• Consent Withdrawal: If you have provided consent for certain processing activities, you may withdraw it at any time without affecting the lawfulness of processing based on your consent before its withdrawal.

To exercise these rights, you can manage your settings through your CAREERONTRACK AI account or contact our support team at support@careerontrack.ai.

5. Data Retention and Security

We take the security of your personal information seriously and implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

We retain your personal information only for as long as necessary to provide our Services or comply with legal obligations. Retention periods depend on the type of data and the purpose for which it was collected. For example, we may retain account information for as long as you maintain an account with us.

6. International Data Transfers

As a global platform, CAREERONTRACK AI may transfer your personal data to countries outside of your home jurisdiction, including the United States and other countries that may not offer the same level of data protection. We comply with applicable legal requirements to ensure the safe transfer of your data, including using appropriate safeguards such as Standard Contractual Clauses for international transfers.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information and terminate the child’s account.

8. Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to collect information about your browsing behavior on our Services. These tools help us analyze site traffic, personalize content, and serve targeted advertisements.

You have the option to refuse cookies by adjusting your browser settings. However, doing so may limit your ability to use certain features of the Services.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes through email or a notice on our website. Continued use of our Services after the changes take effect constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: